Food and Beverage Assistant – Hilton Luton

A Food & Beverage Assistant with Hampton Inn and Suites is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets.What will it be like to work for this Hilton Brand?At Hampton Inn and Suites, our mission is to satisfy every Guest, every time. In fact, we’ve made satisfaction a promise with our unconditional, 100% Hampton Inn and Suites Guarantee. No matter which of our over 1,800 Hampton Inn and Suites locations in the Americas, Europe,and Asia-Pacific you visit, you’ll find incredible value, friendly service, free breakfast and Internet, our Clean and Fresh Hampton Inn and Suites Beds®, and well-appointed rooms.

If you appreciate friendly service and are commitment to satisfaction, you may be just the person we are looking for to work as a Team Member with Hampton Inn and Suites. Because it’s with Hampton Inn and Suites where our Guests know we love having them there.What will I be doing?

As a Food & Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food & Beverage Assistant would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships
What are we looking for?A Food & Beverage Assistant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food & Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.Learn more now about Hampton — where we love having you here®.

Job

: Food & Beverage

Schedule

: Part-time